|Taken by Pug Mahones|
There are many important parts to creating a successful bar. Selection, value, food, entertainment, and atmosphere are some obvious pieces to the puzzle of building a bar that will survive. This week's bar did well in many respects but excelled in one in particular, service. Bar #52, is Pug Mahones, home to one of our newest favorite bartenders.
This week's Every Bar in Lakewood's trip came on the heels of the Winter Vortex. A two day siege of wind chills reaching -40 degrees, bypassing the frigid temperatures of the North Pole. As the temperatures raised back up to a balmy fucky cold again, cabin fever screamed out that I needed to see people, and numb the memories of the being numb, via beer. So, we set off into the new, pretty, and less painful snowfall. The snow did prevent me from getting a picture of the front sign.
Upon entering the bar, 10 minutes late, to a mildly busy Pug Mahones I had to preform the always awkward, walking around the bar looking for friends that haven't arrived. It is a mixture of your eyes darting around wildly and walking slowly in random directions like a ghost from Pacman. It turned out I was there first. I immediately sent out the customary text messages to everyone else making them feel bad for showing up late. At least until they realized they arrived only a couple minutes after I did. This included Jon who was almost standing behind me as I hit send.
Pug Mahones looks like your standard bar (wood booths, big TVs, an assortment of beer items on the walls) but with a lot of extras. The booths all come equipped with their own small flat screen TVs. There are a couple video games including a Pacman machine with a bunch of Atari games included. You've also got foosball, skee ball, and a punching bag machine.
We were greeted by Chrissy the bartender, once we had come to terms with both being late but almost the exact same amount of late. She was both friendly and engaging, the type of bartender that feels like your friend by the time your first beer is paid for. She was enthusiastic and knowledgeable about craft beer and the bar she worked in. Also, even though she was working a full bar plus our table, she never left us waiting. This is one of the major ingredients that allows bars to be successful.
Having a bartender that one's customers will want to keep visiting means repeat customers and creates a bar that survives for the long haul. When it comes down to it, a bar's personnel is the real difference between different bars. There are always multiple bars with the combination of good food, types of beers, prices, entertainment and so forth that you're looking for, but having a staff you get along with and does their job well is always the game changer.
I was told by a random patron that the burgers, which were also on special, were good. I got the bacon cheddar burger with homemade fries. It was better than average. Everyone was happy with their food with one exception. The cook forgot our pregnant friend's BLT. Perhaps, he is a thrill seeker that enjoys tempting painful death. We gave it more time than we should have since all of her ingredients were included on my burger that I received 15 minutes previous. I told Chrissy and she practically ran into the back and made sure that it was done at the maximum speed possible.
We made sure that we cashed out when the shift change was happening; so that we could tip Chrissy for her service. Remember, if your bartender/waitress takes care of you then you need to take care of her or him.
Pug Mahones is a pretty cool bar. It's a good place to watch the game. I love having the option of the little personal TVs in case you just wanted to watch curling this winter. They have a lot of games you can play. I was happy enough with the food and beer options, as most people will be. On occasions, in the past, I've had to say that I don't know if the service is always bad or if this was just a bad night. This time I have the opposite to say, I had great service but can't guarantee that it's always in the running for best service in town. Especially, when one considers their menu situation. Bar #52 has a lot to offer and great service offering it. It's time you accept their offer.
17625 Detroit Rd